For international shipments, delivery time is 5-15 business days depending on the destination, starting from the purchase date.

We work with partner carriers and are subject to their schedules, terms, and conditions.

All shipments originate from Medellín, Antioquia. We do not process or ship orders on weekends or holidays.

The cost of international shipping will depend on the destination country and the availability of our partner carriers. At the time of purchase, we will contact you to communicate the best available rates for your shipment.

Once you have completed your purchase, you will receive a confirmation email. Once your order has been shipped, we will send you all the relevant information to the registered phone number or email so you can track your order.

When entering your details for the purchase, please ensure that all shipping information is complete and accurate.

If any item is out of stock, our customer service team will contact you via WhatsApp or email to offer you a suitable replacement, a credit note, or a full refund.

Are all taxes included in the price?

Duties and taxes are not included in the price. International customers are responsible for all import duties and customs fees charged by their country. Lirio Morelo ships all international orders with delivery duties unpaid (DDU).

Limits for duty-free packages are set by local customs authorities. We recommend that you check your local customs website for estimated costs.

Note: If you choose to refuse delivery of your order, you will be responsible for the customs duties and shipping costs from your country to Lirio Morelo. These fees, in addition to the cost of two-way international shipping, will be deducted from your refund.